Privacy policy

  1. Contact Information
     CoreeLab™ is operated by:
     611 South DuPont Highway Suite 102, Dover, 19901 Delaware
     EIN: 384314719
     Phone: +1 (786) 936-4611
     Email: support@coreelab.com

  2. Our Commitment to Privacy
     Your privacy is very important to us. We are committed to protecting your personal information and ensuring your experience with us is secure and trustworthy. This Privacy Policy outlines how CoreeLab™ collects, uses, shares, and protects your personal information across our websites, services, and communications.

  3. Information We Collect
     We collect both personally identifiable information ("Personal Information") and non-personal data from Visitors and Subscribers. This may include:

  • Name

  • Address

  • Email address

  • Telephone number

  • Billing and payment details

  • Device/browser information

  • IP address

  • Purchase history

  • Demographic and usage data from surveys, cookies, or tracking technologies

  1. When and How Information is Collected
     Personal Information is collected when you:

  • Register or create an account

  • Make a purchase or subscription

  • Participate in promotions, contests, or surveys

  • Submit a customer service inquiry

  • Use our website or interact with our ads
     We may also receive data from affiliates, advertising partners, or publicly available sources.

  1. How We Use Your Information
     Your information may be used to:

  • Process orders and payments

  • Deliver products and services

  • Provide customer support

  • Send updates, promotions, or service notifications

  • Customize website experience and advertising

  • Comply with legal obligations

  • Improve our offerings through analytics and feedback

  1. Third-Party Sharing and Partners
     We may share your information with:

  • Payment processors and shipping partners

  • Affiliates, joint-venture partners, and co-branding partners

  • Advertising networks for remarketing and targeting

  • Email marketing platforms and CRM providers

  • Legal authorities, when required by law or to protect our legal rights
     In certain cases, such as joint promotions or affiliate campaigns, we may provide limited Personal Information to partners, but only for the purpose of fulfilling the promotion or service.

  1. Online Purchases and Order Fulfillment
     When you place an order, we collect contact and payment information. If sending a gift, you may also provide the recipient’s details. That information may be shared with logistics partners solely for delivery purposes.

  2. Advertising and Analytics
     We use Google Analytics, Adroll, Facebook Pixel, and similar services to:

  • Analyze traffic and visitor behavior

  • Serve interest-based ads based on your browsing history

  • Understand demographics and preferences
     These platforms use cookies and third-party tracking technologies. You can manage your ad preferences via Google Ad Settings or opt out via Google Analytics Opt-out.

  1. Cookies and Tracking
     We use cookies to enhance user experience, track site usage, and deliver targeted advertising. Most browsers accept cookies by default, but you can modify your settings to refuse or notify you when a cookie is being sent. Disabling cookies may affect site functionality.

  2. Email Inquiries and Communication
     We use your return email address to respond to inquiries. This address is not used for marketing purposes unless you opt-in or make a purchase that includes promotional communications.

  3. Surveys, Promotions, and Sweepstakes
     When you participate in a contest, poll, or promotion, we may collect additional information. This data may be shared with third-party sponsors. Participation is voluntary, and you can choose whether to disclose personal information.

  4. Public Forums
     Please remember that any information you share in public areas (e.g., comment sections or forums) becomes public. Exercise caution when disclosing personal information.

  5. Special Cases of Data Disclosure
     We may disclose your information without notice if required by law or if we believe disclosure is necessary to:

  • Comply with legal obligations

  • Protect our legal rights or the safety of others

  • Investigate fraud or enforce our Terms of Use

  • Comply with government or law enforcement requests
     This includes disclosures to law enforcement, credit agencies, or legal counsel.

  1. Children’s Privacy
     Our website and services are not intended for use by anyone under the age of 18. We do not knowingly collect or maintain information from children. If we become aware that we have collected data from a minor, we will delete it immediately.

  2. Browser and Technical Information
     We may automatically collect browser type, IP address, referring/exit URLs, and device information for analytics and security purposes. This data is collected anonymously and used internally or through third-party services.

  3. California Privacy Rights
     Under California Civil Code § 1798.83 (SB 27), California residents have the right to request information once per year about personal data shared with third parties for direct marketing purposes. To make such a request, email support@coreelab.com with the subject line “California Privacy Request” and include your name, address, and the domain name of the website you are inquiring about.

  4. Sale, Merger, or Bankruptcy
     In the event of a merger, acquisition, sale of assets, or bankruptcy, your information may be transferred to a successor entity. Your existing privacy preferences will continue to be honored to the extent legally possible.

  5. Data Security
     We implement security measures to protect your information. While we strive to protect your data, no system can be guaranteed 100% secure. We are not responsible for unauthorized access beyond our control.

  6. Policy Changes
     We reserve the right to revise, update, or modify this Privacy Policy at any time. Changes become effective immediately upon posting. Please review this page periodically to stay informed.

  7. Where to Direct Questions
     If you have questions or concerns about this Privacy Policy or your data, contact us at:
     support@coreelab.com

  8. Last Updated
     This Privacy Policy was last updated on December 3, 2024.